About Us – Pet Travel

Built on Experience, Driven by Care

Pet Travel began as a natural extension of Express Travel Thanet, a specialist airport transfer and long-distance taxi company serving London airports and destinations across the UK. Years of working in time-critical transport taught us the importance of planning, responsibility, and attention to detail; where every journey matters and there is no room for mistakes.

That same mindset is what shaped Pet Travel. We took the structure, discipline, and reliability required in the taxi and airport transfer industry and applied it to pet transport, where the responsibility is even greater. Animals don’t understand the journey, they rely entirely on the people caring for them.

While our background is firmly rooted in professional transport, Pet Travel exists because of something more personal as well: a genuine respect for animals and a belief that they deserve calm, patient handling when travelling long distances. This balance between professional experience and care for pets defines how we work every day.

Fully Equipped Vehicle

Our vehicle is clean, secure, air-conditioned, and set up specifically for pet transport, ensuring a comfortable environment throughout the journey.

UK & EU Compliant

We hold DEFRA Type 2 authorisation and operate in line with UK and EU regulations for long-distance and cross-border pet transport.

Personal Journey Planning

Each journey is planned individually, taking into account distance, timing, rest stops, and the needs of the animal.

Journey Updates

When pets travel without their owner, we provide clear updates during the journey so owners know how things are progressing.

Flexible Travel Options

Pets can travel with or without their owner, depending on the journey and requirements.

Pick-Up Anywhere

We collect pets from homes, breeders, airports, train stations, and other agreed locations.

We are professional transporters holding DEFRA Type 2 Approved Vehicles, ensuring the highest standards for animal transportation. Our operation is fully insured, including veterinary cover for added peace of mind. We hold dual DEFRA licenses for both the UK and EU, allowing us to provide seamless service across borders. All our vehicles are DEFRA-approved for UK and EU regulations, equipped with full air conditioning to ensure the comfort and safety of animals during transit. Additionally, every vehicle is fitted with GPS tracking, so you can monitor our location at all times.

What We Do

Long-Distance Pet Travel

We specialise in longer journeys across the UK and into or out of the country, focusing on calm, well-planned transport rather than short local trips.

Breeder & New Pet Pickups

We collect pets from breeders or previous owners and transport them safely to their new home, keeping owners informed throughout.

Relocation & Returns

From full family relocations to reuniting owners with their pets after time abroad, we ensure animals arrive settled, safe, and on time.

Where Experience Meets Care

Transporting a pet is not the same as transporting people. Animals cannot explain discomfort, ask questions, or understand delays. That’s why our approach is calm, measured, and never rushed.

At Pet Travel, every journey is planned with the animal in mind, from the environment they travel in, to the pace of the journey and the handling along the way. We believe that care shows in the details: patience during collection, steady driving, planned stops, and clear decisions when something needs adjusting.

This mindset is what guides our work every day and what allows owners to trust us with something that truly matters to them.

If you’d like to discuss a journey or ask any questions, we’re happy to help.

DEFRA-Approved Pet Transport for Peace of Mind

At Pet Transportation, we adhere strictly to pet travel safety and welfare guidelines.

As fully DEFRA-authorised pet transporters, our professional team is certified for long-distance journeys exceeding 8 hours within the UK and across Europe.

Our certifications:
UK DEFRA Type 2 License: UK/REIGA/T2/00114485
EU DEFRA Type 2 License: IE/TYPE2/3527

Every driver is fully insured and CRB checked, providing safe and professional transport.